Contact us

General enquiries

For general enquiries or to contact specific teams or staff members, please email [email protected]

Media enquiries

For media enquiries, please contact us on +44 (0)7775 756288 or [email protected]

Fundraising enquiries

For fundraising enquiries, please email [email protected]

Country and programme enquiries

To contact our country offices and our programme teams, please see below.

Complaints

We are committed to protecting the security, privacy and dignity of those we support and work with, and have a code of ethics.

If you have any concerns, email [email protected]

Whistleblowing

We are committed to conducting our business with the highest standards of integrity.  To raise a concern about malpractice, email [email protected].

For more, read our Whistleblowing Policy

Headquarters

London

10 Salamanca Place, London, SE1 7HB United Kingdom

[email protected]

The Hague

The Hague Humanity Hub, Fluwelen Burgwal 58, 2511 CJ The Hague, Netherlands

[email protected]

Country offices

Africa

Democratic Republic of Congo – Bukavu

455 Avenue P.E. Lumumba/Nguba, Q/Nyalukemba, Commune d’Ibanda, Ville de Bukavu, Sud-Kivu, Democratic Republic of Congo

Tel: +243 (0)975 829 536

Democratic Republic of Congo – Goma

059 Avenue des Orchidées I, Q/Les Volcans, Commune de Goma, Ville de Goma, Nord-Kivu, Democratic Republic of Congo

Tel: +243 (0)999 824 698

Kenya – Nairobi

P.O Box 351 00606, Nairobi, 22 School Lane, Westlands, Kenya

Tel: +254 (0)20 2026500

Mali – Bamako

Porte 385, Rue 98, Badalabougou, Sema 1, Bamako, Mali

Tel: +223 4490 66 27
[email protected]

Nigeria – Abuja

Flat no 2, 11 Konoko Cresent Wuse 2 Abuja, Nigeria

Nigeria – Maiduguri

B23, Albani Street, Old GRA, Maiduguri, Borno State, Nigeria

Rwanda – Kigali

Plot 4, KG 632 Street, Kimihurura, Kigali, Rwanda

Tel: +25 (0)788 306 539

Asia

Kyrgysztan – Bishkek

Erkindik Boulevard 64B, Erkindik Ololo Haus Business Centre, Office #23, 1st floor, 720040 Bishkek, Kyrgyzstan

Tel: +996 (0)312 61 37 17
Fax: +996 (0)312 61 04 35

Nepal – Kathmandu

Bakhundole-3-Lalitpur-Nepal, P.O. Box 24118, Kathmandu, Nepal

Tel: +977 (0)1 5523620

Tajikistan – Dushanbe

70 Rudaki Ave, Apt. 48, Dushanbe 734003, Tajikistan

Tel: +992 93 1110740

Middle East and North Africa

Tunisia – Tunis

Rue Lac Victoria, Residence Flamingo, Bloc C, Bureau C21, Les Berges du Lac, 1053 Tunis, Tunisia

Tel: +216 (0)71 964 905

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